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E-Government

E-Governmenmt

E-Governmenmt
(© SK)

eGovernment describes official procedures – individual services as well as complex decision processes – and offers of support for the democratic culture of our society, if they primarily take place using information and communications technology (mainly over the internet).

eGovernment is not an end in itself. It makes it possible for the authorities to offer services to consumers and businesses 24 hours a day, seven days a week, saving time and money on both sides. eGovernment makes close cooperation between all layers of adminstration necessary. This is achieved though the joint initiative 'Saxony Interactive 2.0' by the Free State and the communes. In this framework, the state government provides a central eGovernment platform with the components Amt24, Forms Service, Content Management Systems, and electronic signature, and makes available encryption, a payment platform, and a Geoportal. Thus supported, all the state and communal authorities are able to offer citizens and businesses an easy-to-use access to electronic services without having to invest in the design and support of redundant systems.

The eGovernment road map decided in 2003/4 by the Saxon state and communes is continuously developing. Of the approximately 200 eGovernment processes envisaged, 92 have already been implemented. Citizens and businesses can, for instance, inspect important Saxon state regulations via the internet or at any time look up flood news (flood warnings, all-clear messages, urgent flood updates, flood level reports) from the state flood centre.

The Saxon Free State has a very modern and powerful Saxon Administrative Network (SVN). With this multi-service network, staff of the Saxon state administration has for the first time access to a high availability and redundant system for the transmission of voice and data connections via IP protocol. They can now exchange data, as though they were sitting in the same building. The Saxon Administrative Network is entirely based on ethernet technology, and a city network with high bandwidth has been added to support major datacentres in the state capital of Dresden. In order to facilitate effective coordination, school administrations have also been added to the SVN. In total, around 2,500 locations are connected via SVN. In addition, staff using the SVN will in future be provided with modern IP telephony including add-on services like video conferencing facilities.

The Saxon Free State has been the first to provide a basis for interconnection of all communes. This includes the provision of networking connections of the required scope. In addition, the state administration's central services and internet access are being developed in line with the communes. The integration of the eGovernment platform in the central services platform ensures quick processing of cross-departmental communications. All in all, the best possible basis for effective communications across the boundaries of state administration and the communes has been provided. The administration of the Saxon Free State and the communes can therefore rely on an exemplary and ultra-modern, scalable network platform. The flexible network is designed for connection to the new DOI infrastructure of the federal government in the near future, in addition its current TESTA network connection. This will facilitate error-free data exchange with the federal government and other European countries.

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